Shipping policy
Shipping Policy
At Kika Kiki, we aim to provide you with a seamless and reliable shipping experience. Please read our shipping guidelines carefully to understand how we handle and process your orders.
Order Processing
- All orders are processed and dispatched within 1-2 working days of order confirmation.
- You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Time
- Delivery typically takes 2-5 business days, depending on your location and pincode. In some cases, due to unforeseen circumstances, delivery may take longer.
- We work with trusted delivery partners to ensure timely delivery, but any delays caused by the courier service are beyond our control.
Shipping Charges
- Free shipping is available on all orders above ₹1000.
- For orders below ₹1000, a nominal shipping fee will be applied at checkout.
Order Cancellation
- Orders cannot be canceled once they have been dispatched.
Damaged or Incorrect Products
- If you receive a damaged or incorrect product, please notify us within 2 days of receiving your order.
- A package opening video is required for us to process any damage or misprint claims.
Delivery Issues
- We are not responsible for any delays caused by our delivery partners, though we will do our best to assist you in tracking the package.
Thank you for shopping with Kika Kiki! If you have any questions, feel free to contact our support team.